If you need to return or exchange your order, we are here to help.
You can return or exchange an Artwork within 14 days from its delivery. You can ask for:
- a shopping voucher of the same the value valid for 1 year
- the replacement of the Artwork with another one of equal or higher value, upon settlement of the price difference
- full refund with the original payment method made within 5-7 working days from receiving the returned Artwork
The transport costs for the return and for any replacement of the Artwork are charged separately to the client and need to be paid before the scheduling of the return shipment.
To proceed with one of the three options above, the Artwork that will be returned must not show signs of damage.
To proceed with a return or an exchange, write to us at firstname.lastname@example.org. We will contact you within 24 hours with all the necessary information.